Need to update your trip?
Find your next step.

Share your request. Discuss eligible changes by phone.

01 / 04WHAT HAPPENED
Step 1

What would you like to change?

Choose the option that comes closest to your request.

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Make room for new plans

Life changes.
Your plans can, too.

A new date, a different route or a changed schedule. Understand what is possible for your reservation before making a decision.

  • A different date or timeHave your preferred alternative ready, including how flexible you can be. Availability and fare differences may affect your options.
  • A different route or cabinDiscuss changes to your destination, connection, cabin or seat. Eligibility depends on your ticket and the airline’s rules.
  • Passenger details need attentionExplain the exact correction needed. A name correction is different from transferring a ticket to another person; transfer may not be permitted.
Hands planning a journey with a map
Before you authorize a request

New plans.
Clearer expectations.

A useful conversation starts with the details. Take time to review the options, costs and conditions for your reservation.

Available alternatives

Talk through your preferred date, time or route and any flexibility you have.

Start with your preference

Fare differences

Ask about any difference in fare, airline change fee and agency service fee.

Review the full cost

The whole itinerary

Check connections, baggage and seat arrangements on the proposed replacement flight.

Check every segment

An updated confirmation

Review the revised dates, airports and passenger details on the confirmed itinerary.

Keep the new itinerary

Independent flight assistance · Not affiliated with any airline. About our service ↗

A little preparation helps

Have these details
close at hand.

You do not need to enter booking references or passenger details in this website’s selection tool.

01

Your current booking

Have your reference, airline and existing flight dates nearby.

02

Your preferred change

Think about your ideal alternative and any dates or times that also work.

03

Any schedule notice

If the airline changed your flight, have its notice and proposed replacement ready.

A person speaking through a headset
Phone assistance, 24/7

Talk to someone.
Make sense of it.

Explain what happened in your own words. A travel specialist can discuss the request and the conditions that may apply to your ticket.

No longer traveling? Explore cancellation help
Good to know

Your questions.
A clearer start.

Useful details about flight change assistance before you call.

Visit the help center ↗
Does selecting a change update my ticket?

No. These selections describe your request. A change must be reviewed, authorized and confirmed separately.

What will changing my flight cost?

The cost may include a fare difference, airline fee and agency service fee. Ask for the total before authorizing any change.

Can the name on a ticket be changed?

Some passenger-detail corrections may be allowed. Transferring the ticket to another traveler is a different request and may not be permitted. Explain the exact correction needed.

What if I no longer want to travel?

You may want to review cancellation and possible refund or travel-credit options instead. Explore cancellation assistance.

Travel assistance available 24/7

New plans ahead?
Let’s review them.

Have your booking details ready and speak with a travel specialist.